ITSM in the age of digital transformation
A set of IT policies, processes and procedures – ITSM is what your business needs to get ahead of the rest.
10 July 2018
There’s a whole lot keeping modern CIOs awake at night. On a daily basis, the typical CIO is tasked with managing technology and IT. But they aren’t only ‘managing’ IT. These busy C-level execs also have to ensure that IT teams deliver world-class services that support business needs, while also keeping up with their competitors and handling the ever-increasing demands of their customers. And talking about keeping apace with things, today’s CIOs must also stay up-to-date with the latest solutions and technologies so that they can develop and deliver the shiny new apps that support broader marketing and business objectives, all while managing, and making the most of, legacy systems.
Ultimately, all of these roles and responsibilities come down to one thing – handling, and being open to, change.
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