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Sponsored: Turning AI into ROI: The recipe for CX success

Adoption of AI in contact centres is accelerating as executives look to keep pace with competitors and rising expectations.

Sponsored: Why “Please Hold” Doesn’t Cut It in the Age of Agentic AI

“If a customer is picking up the phone to contact a call centre, then it’s likely the organisation has already failed them, and their journey has stalled,” says Pieter de Villiers, CEO and co-founder of Clickatell.

Sponsored: From acceleration to autonomy: Africa’s digital turning point

Eight trends that will define Africa’s cyber security landscape in 2026.

Check Point Software Technologies

Sponsored: Building a holistic, end-to-end Cybersecurity architecture with Pinnacle ICT

In today’s enterprise landscape, cybersecurity threats are increasingly sophisticated and persistent.

Sponsored: What should South African universities prioritise in 2026 as AI accelerates?

As 2026 begins, artificial intelligence is becoming part of everyday life in higher education.

Sidharth Oberoi

Sponsored: Telkom – connecting Africa for the future

At the digital infrastructure and IT services provider’s 27th annual 2025 Southern Africa Telecommunications Networks and Applications Conference (SATNAC) event, Executives stressed the opportunities and challenges that lie before the continent.

Telkom Business

Sponsored: Telkom champions innovation and excellence in South Africa’s tech sector

Endorsing the prestigious Wired4Women Awards, Telkom is driving the recognition of the tech industry’s female champions.

Sponsored: Vodacom: Building extraordinary smart cities

Vodacom Business also helps municipalities comply with PoPIA and defend against cyber threats through consulting, compliance tools, and advanced defence mechanisms, while continuously reviewing regulatory posture.

Vodacom Business

Vodacom Business

Sponsored: Powering South Africa’s G20 moment: Technology as the catalyst

South Africa’s presidency of the G20 in 2025 is more than a diplomatic milestone. It is a moment to reshape the global conversation on inclusion, sustainability and growth through the lens of innovation.

Sponsored: Microsoft and First Distribution usher in era of frontier-first business

Companies are helping the ICT channel leverage “intelligence on tap” to modernise operations, leverage AI, cloud and data-driven digital transformation.

First Distribution

First Distribution

Sponsored: The benefits of migrating to Microsoft Azure with DCO

The Microsoft Datacentre Optimisation (DCO) is designed for any Microsoft partner migrating customers to Azure.

First Distribution

First Distribution

Sponsored: Power of legal contracts in the era of cloud-driven ERP

With South Africa’s enterprise resource planning market expected to hit huge growth numbers, and cloud deployments on the increase, the relevance of legally sound contracts cannot be underestimated, says Ridwaan Boda, head of ENS’ Technology, Media and Telecommunications (TMT) practice.